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// Netherlands · Review removal

Court bans revenge reviews against judicial expert

Rechtbank Oost-Brabant ·

ECLI:NL:RBOBR:2020:2626

Read the ruling at rechtspraak.nl

The case

Court prohibits defendants from posting negative Google reviews about a judicial expert after a lounge furniture dispute. The reviews contained factual inaccuracies and were solely intended to damage the expert's reputation.

What the court considered

  • 01Reviews contained factually incorrect statements about travel costs and expert's methodology
  • 02Reviews were solely intended to damage reputation, not to inform other consumers
  • 03Use of fake profiles and repeated posting of reviews indicates bad faith

What this means in practice

Bedrijven en professionals kunnen aantoonbaar valse en kwaadwillige beoordelingen succesvol aanvechten, vooral wanneer deze onder nepprofielen worden geplaatst of worden ingegeven door wraak in plaats van echte consumentenervaring. Deze zaak stelt duidelijke grenzen vast tussen legitieme en kwaadwillige online beoordelingen, met name ter bescherming van gerechtelijk benoemde deskundigen tegen vergelding.

Legal basis

  • Art. 6:162 BW
Review removal

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